Privacy policy.
The short, honest version of how we handle your information.
Last updated: July 2026
Who we are
Surfaceddd (surfaceddd.com) helps local businesses get found in AI search answers. This page explains what information we handle and how. Questions? Email support@surfaceddd.com.
Information you give us
When you contact us — via WhatsApp, Telegram, email or any of the channels on our Contact page — we receive whatever you choose to share (like your name, business name, website and contact details). We use it to reply to you, provide our services, and keep records of our work together. We don't sell it or share it with anyone for marketing.
Client accounts
If you become a client, we create a dashboard account for you. Passwords are stored in hashed (unreadable) form. Your dashboard data — like service status and visibility stats — is visible only to you and us.
Information collected automatically
Our site is hosted on Cloudflare, which processes standard technical logs (like IP addresses and request data) to serve and protect the site. We also use Google Analytics to understand how visitors use the site — things like which pages are viewed and how you found us. It sets analytics cookies and collects usage data, handled under Google's privacy policy. We don't run advertising trackers, and we don't sell or share your data for marketing.
Third-party services
We rely on a small number of providers to operate: Cloudflare (hosting and security), Google Analytics (site usage statistics), Zoho (email), and the messaging platforms you choose to contact us through (each governed by its own privacy policy).
Data retention
We keep client records for as long as we're working together, and for a reasonable period afterwards for bookkeeping. You can ask us to delete your data at any time.
Your rights
You can ask what information we hold about you, ask us to correct it, or ask us to delete it — just email support@surfaceddd.com and we'll sort it out.
Changes
If this policy changes, the updated version will be posted on this page.